FuturaWhatsApp
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Official WhatsApp Business API · We sell with it every day

Your WhatsApp CRM: one number, the whole team, zero lost chats

Connect your company's WhatsApp and run chats, email, calls and follow-ups from one inbox. Every conversation on its customer record. With an AI that answers when you can't.

30-minute demo · No lock-in · Live in 24 hours

  • +64,000

    WhatsApp messages handled

  • +1,000

    customer conversations

  • +2,400

    WhatsApp contacts on a record

  • +2,900

    emails in the same thread

Real usage figures from the Futura Tickets team as of 15 September 2026. Not projections.

Product

Everything a team that sells on WhatsApp needs.

From the first “hi” to the close and the follow-up. In one place.

  • Shared inbox

    One number. The whole team.

    Everyone sees the company's chats: read, unread, attachments, voice notes and groups. No customer stays stuck on someone's phone.

    • ASAntonio Serrano11:58Yes, perfect. Thursday at 5 pm.Negotiating
    • MDMarta Díaz11:42Any slot on Thursday at 10?New lead
    • APAndrés Pérez11:15Got it, thanks. I'll check and let you know.Quote sent

  • Conversational AI

    An AI trained on your business.

    It learns from your FAQ, catalogue and policies. Answers like your best agent, 24/7, and hands the conversation over when it should.

    Do you have availability on Friday at 5 pm?
    Yes! I'll book you Friday at 5 pm with Elena. Shall I confirm?
    Answered by the AI · 3 s

  • Calls with minutes

    Call. The AI takes notes.

    Call from the browser or your phone. It's recorded, transcribed and turned into minutes with next steps you can tick off.

    CVCarlos VegaOn call · 04:12

    Minutes ready

    • Send revised proposal
    • Call Thursday at 12

  • Meta templates

    Official templates, ready.

    Create, approve and launch campaigns with official WhatsApp Business templates.

    Template · appointment_reminder

    Hi {{nombre}}, your appointment is tomorrow at {{hora}}. Reply YES to confirm.

    Approved by Meta

  • Live metrics

    What's happening, on one panel.

    Chats per person, response time, leads per stage and what the AI resolves on its own.

    This week

    +38% chats resolved

    MTWTFSS

  • Team

    Everyone in sync.

    Team and private accounts, pending items per person, push alerts and handover of conversations to the right agent.

    Team panel

    E3 chatsM5 chatsL2 chatsD6 chats+8·

    Handover: Sara → AI on standby

  • From chat to record

    One click and it's a customer.

    Company, phone, history, labels and deal. The chat stays attached to its record for good, with its emails alongside.

    + Create labelNew leadMeeting bookedContactedQuote sentNegotiatingClosed won

  • On your phone

    Your inbox in your pocket.

    iOS and Android, with notifications. Reply, assign or let the AI answer from wherever you are.

    Futura WhatsAppnow

    Marta D. · Any slot on Thursday?

Unified inbox

WhatsApp CRM: all your conversations, one place.

A WhatsApp CRM turns every chat into a customer record: who they are, what you've told them on any channel, what's next and who owns it.

Stop your team jumping between tabs. WhatsApp, email and calls in one place, with each customer's full history in a single conversation, with shared labels and attachments.

  • Omnichannel: WhatsApp + emailGmail, Outlook or your own domain. Chats and emails from the same contact in one thread, with shared attachments and names.
  • Voice built inCall from the record, with recording, transcription and minutes. Every call logs itself.
  • Search and labelsSearch across all history, inside the messages too. Colour labels and dynamic lists to prioritise.

AI assistant

An AI trained on your business, not on the Internet.

Futura WhatsAppAI assistant

IAClínica Sol assistant

AI settings

Your assistant's instructions

Allow AI

Instructions

You are the assistant for Clínica Sol. Reply warmly, in two sentences. When asked about prices, offer an appointment. Never give diagnoses.

Active out of hours

Mon–Fri 8 pm to 9 am · weekends

Handover to a person

If they ask to speak to someone or mention a complaint

Serve customers 24/7 with an assistant that knows your company inside out: it answers with your information, your tone and your rules, and hands the conversation to your team exactly when you decide.

  • Trained to measureWe load your FAQ, catalogue, policies and manuals. It answers only with your information — never the Internet's — and in your brand's tone.
  • AI → human handoverFirst line of support under your rules. When a query needs it, it hands the conversation to your team with the full history in front of them.
  • Minutes of every callIt listens to your calls and writes the key points, next steps with checkboxes and the buying or risk signals.

Our approach

Why Futura WhatsApp.

Not another chatbot. A complete CRM with WhatsApp, email, calls and AI inside, built by a team that sells on WhatsApp for a living. For companies that can't afford to lose a sale or a record.

  1. 01.

    Answers from your data

    The AI checks your information in real time. No generic replies: it resolves the common and the complex around the clock, and hands over to a person when it should.

  2. 02.

    Compliance guaranteed

    Official WhatsApp Business API. Data hosted in the European Union. Data-processing agreement (art. 28 GDPR) with every customer.

  3. 03.

    One number. Zero leaks.

    No more personal phones, no more risk. You get back control of your contacts, your history and your data.

We handle the complexity. You handle your business. Turnkey onboarding in 24 hours, not months.

Onboarding

From zero to selling in 24 hours.

A 30-minute demo. If it convinces you, you're in today. No friction, no endless waits.

  1. Minute 0

    Demo

    A 30-minute video call. We show you the platform from the inside and map your flows.

  2. Hour 1

    Your workspace

    If you go ahead, we create your environment and draw up the integration plan on the spot.

  3. Hours 2–8

    Connection

    We connect your WhatsApp Business number and your mailboxes. You upload your catalogue and we train the AI in your tone.

  4. Hour 24

    Live

    Quick tests and your team comes in. We import your contacts from CSV, Google, HubSpot or Pipedrive.

  5. Week 1+

    Fine-tuning

    Metrics review, AI adjustments and hands-on support until the operation runs on its own.

Pricing

One clear plan. No surprises.

A base licence with everything included. Add users or numbers whenever you need.

Base licence

Includes 5 users, unified inbox, CRM, AI assistant and mobile.

€79/ month + VAT

Additional userFrom the 6th user
8 €/month
Additional WhatsApp numberPer brand, site or subsidiary
19 €/month

All prices exclude VAT.

Book a demoTalk on WhatsApp

No lock-in. Pay monthly and cancel whenever you want.

What's in the base licence?

  • 5 users with configurable roles and permissions
  • Unified WhatsApp + email inbox with built-in CRM
  • AI assistant trained on your information
  • Calls with recording, transcription and automatic minutes
  • Unlimited colour labels, lists and properties
  • Official Meta templates and a metrics panel
  • iOS and Android for the whole team
  • Guided onboarding in under 24 hours and ongoing support

What about plain WhatsApp Business?

When one phone is no longer enough.

The free app is built for one person. This is built for a team.

  • People on the same number at once

    WhatsApp Business app
    1 phone (+4 devices)
    Futura WhatsApp
    The whole team, each with their own login

  • The chat on the customer record

    WhatsApp Business app
    No
    Futura WhatsApp
    Yes

  • Email in the same conversation

    WhatsApp Business app
    No
    Futura WhatsApp
    Yes

  • Recorded calls with minutes

    WhatsApp Business app
    No
    Futura WhatsApp
    Yes

  • AI that answers 24/7

    WhatsApp Business app
    Basic auto-replies
    Futura WhatsApp
    Yes, trained on your information

  • Official templates and campaigns

    WhatsApp Business app
    Limited
    Futura WhatsApp
    Yes

  • Sequences and follow-ups

    WhatsApp Business app
    No
    Futura WhatsApp
    Yes, with a daily cap

  • Search across all history

    WhatsApp Business app
    Limited
    Futura WhatsApp
    Yes, inside the messages too

Frequently asked questions

What people ask us before the demo.

What is a WhatsApp CRM and how is it different from WhatsApp Business?

A WhatsApp CRM turns every chat into a customer record: who they are, what you've told them on any channel, what's next and who owns it. Futura WhatsApp is built on the official WhatsApp Business API and, unlike the free app, allows several agents at once, a built-in CRM, an AI assistant, approved templates, email and calls in the same thread, and metrics. It's the answer when one phone is no longer enough.

Can several people use the same number at the same time?

Yes. Your WhatsApp Business number works simultaneously on the web, on mobile and on every device in your team. Each person signs in with their own user, all at once, without disconnecting and without anyone having to share their phone.

Do I have to change my number or migrate my chats?

No. We connect the number your company already uses. If it's on the WhatsApp Business app today, we move it to the official API during onboarding and your number, name and photo stay the same. Contacts are imported from CSV, Google, HubSpot or Pipedrive.

How is the AI assistant trained on my information?

During onboarding you upload your documentation: FAQ, catalogue, policies and manuals. The AI answers only with your information — never Internet data — and adopts your brand's tone. You decide when it's active (by schedule or channel) and when it hands the conversation to a person.

Does it integrate with my email and my phone?

Yes. Connect Gmail, Outlook or your domain's email and each contact's emails appear in the same thread as their WhatsApp messages. Calls are made from the browser or your phone, recorded and stored on the record with their minutes.

Can I import my contacts from HubSpot, Pipedrive or Excel?

Yes. Import from CSV or Excel, from HubSpot and Pipedrive exports, and also your Google contacts. If you use an in-house system, we connect it via API during onboarding.

Is it GDPR compliant? Where is the data?

Yes. Futura Tickets S.L. is registered in Spain, acts as data processor (art. 28 GDPR), data is hosted in the European Union and we sign a data-processing agreement with every customer. You can export everything whenever you want.

Is there a minimum term or cancellation fee?

No. You pay month to month and cancel whenever you want. The base licence includes 5 users; additional users and numbers are added or removed each month.

How long does onboarding take?

Under 24 hours for the technical connection: a 30-minute demo, your workspace created within the first hour, WhatsApp and email connected the same day. Then a session with your team and hands-on support for the first weeks until the operation runs on its own.

30 minutes · No strings attached

See your WhatsApp working as a CRM.

A demo with your own case: we connect a test number, import three contacts and show you what your day-to-day would look like.